If you are unsure on anything on this portal, please check the frequently asked questions below, still have queries? Click here to get in touch.
- In order to access some parts of our website, you must have a verified and registered account. To register your account with us, please complete this form here
- Forgot your password for your registered account? Please click here and we will send out an email to the email address you registered your account with so you can reset it.
- Still can't login or forgotten your e-mail address? Please use our contact form, one of our team will look into this further for you.
- BT Sport merchandise ordered via this website are delivered via Royal Mail, please allow up to 7 working days from the day you ordered.
- If you still haven’t received your order by this time, please use our contact form, using the relevant subject of 'Missing point of sale'
PoS Shop Orders
- POS Shop orders via the this website are delivered via UPS Next Day Delivery. Please allow upto 2 days from the day you ordered.
- If you still haven’t received your order by this time, please use our contact form, using the relevant subject of 'Missing PoS Shop Order'
- All orders placed on the PoS shop are processed via LWV Printworks
- All items listed for sale in our PoS shop are sent on a next day tracked delivery. Payments are handled externally by our payment provider Sagepay, no sensitive card transactions are held on our servers.
- Please see our full terms and conditions